Effective Date: 03/04/2025
At Seers Support Group Ltd, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website or contact us about our services.
Who We Are
This website is operated by [Your Business Name] (“we”, “our”, “us”), a company providing gutter cleaning and property maintenance services in the UK. If you have any questions about this policy or how your data is handled, you can contact us at:
- Email: info@seersgroup.co.uk
- Phone: 029 2009 0410
- Address: Unit 27, Connies House, Rhymney River Bridge Road, Cardiff, CF23 9AF
What Information We Collect
We may collect and process the following personal data:
- Your name
- Email address
- Phone number
- Property address (for service location)
- Details about your enquiry or the services you require
- IP address and browser data (via cookies—see below)
We collect this information when you:
- Fill in a contact or enquiry form on our website
- Call or email us directly
- Use our website (via cookies and analytics)
How We Use Your Information
We only use your personal data when legally permitted. Most commonly, we will use your data to:
- Respond to your enquiry or provide a quote
- Deliver the services you request
- Communicate important service updates
- Improve our website and services (using anonymised analytics data)
- Comply with legal obligations
We do not sell your data or share it with third parties for marketing purposes.
How We Store & Protect Your Data
Your personal data is stored securely and only accessible to authorised personnel. We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for—including for legal or accounting requirements.
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (where legally applicable)
- Object to or restrict the processing of your data
- Withdraw consent (where we rely on consent to process your data)
To exercise any of your rights, please contact us using the details provided above.
Cookies & Tracking
Our website uses cookies to improve your browsing experience and collect anonymous usage data through tools such as Google Analytics. You can manage or disable cookies through your browser settings.
For more information, please see our cookie policy.
Changes To This Privacy Policy
We may update this policy from time to time to reflect changes in legal or operational requirements. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
- Email: info@seersgroup.co.uk
- Phone: 029 2009 0410
- Address: Unit 27, Connies House, Rhymney River Bridge Road, Cardiff, CF23 9AF
